Standard Operating Procedure

Standard Operating Procedure:

The standard operating procedures (SOPs) for IT Officers involve a range of responsibilities to ensure the smooth operation and security of the institution’s IT infrastructure. The following are common tasks and responsibilities:

1. Providing technical support to students, faculty, and staff, including troubleshooting hardware and software issues.
2. Offering training sessions or creating guides for users on various IT systems and software used at the university.
3. Installing and updating software on university computers.
4. Producing hard-copy documentation of various student details from the  university portal